Shipping Policy

Last updated: October 19, 2026

Where we ship

We currently ship to destinations within the United States only. We do not ship internationally or to freight-forwarders at this time.

Processing & delivery

In-stock orders are typically processed within 1–2 business days. Delivery time depends on the carrier and destination. Because many items ship directly from our suppliers, a single order may arrive in multiple shipments. Estimated dates are not guaranteed.

Shipping charges

Shipping is charged at our cost and shown at checkout before you pay. Because items ship directly from our suppliers, shipping is charged once for each supplier your order ships from; the cart shows how many shipments that is. There is no free-shipping threshold and no minimum order.

Sales tax

We collect sales tax only where we are registered to do so — currently California. Orders to other states are not charged sales tax by us, and you may owe use tax directly to your own state. Where tax applies it is estimated from your shipping state and shown before payment. See "Taxes" in our Terms of Sale.

Risk of loss & damaged shipments

Title and risk of loss pass to you when we hand the products to the carrier. Inspect your shipment on arrival. If it arrives damaged or is lost in transit, contact us within 7 days at support@sharkdentalsupply.com so we can help resolve it. Temperature-sensitive items may have special handling requirements — follow the manufacturer's storage instructions immediately on receipt.